PhonePe is one of India’s most widely used digital payment platforms, offering UPI transactions, bill payments, and online purchases with ease. However, for various reasons—such as switching platforms, privacy concerns, or inactive usage—you may wish to delete your PhonePe account permanently.
In this article, we’ll walk you through how to delete your PhonePe account permanently, including key considerations before taking that final step.
? Why You Might Want to Delete Your PhonePe Account
There are several valid reasons why users choose to deactivate or delete their PhonePe account:
Switching to another payment platform (like Google Pay or Paytm)
Concern over digital footprint or data privacy
No longer using the PhonePe app or UPI services
Changing or discontinuing your mobile number
Regardless of your reason, PhonePe makes it relatively easy to request permanent account deletion.
⚠️ Important Things to Do Before Deleting Your PhonePe Account
Before proceeding with account deletion, ensure the following steps are completed:
Clear all pending transactions
Make sure there are no unresolved payments or refunds.Withdraw remaining wallet balance
Transfer any remaining balance to your linked bank account.Delink bank accounts and cards
It’s advisable to remove your bank accounts and credit/debit cards from the app.Download necessary transaction history
You may need past records for future reference or accounting purposes.
? How to Delete PhonePe Account Permanently
PhonePe does not offer a direct "Delete Account" button in the app. However, you can request permanent account deletion through customer support.
✅ Method: Submitting a Deletion Request
Step-by-step process:
Open the PhonePe app on your smartphone.
Tap on the Profile icon (top left corner).
Scroll down and select Help.
Choose My Account & KYC → Account-related issues.
Tap on Delete my PhonePe account.
Select a reason for deletion and tap Contact Support.
You will be redirected to a chat with a support executive.
Request for permanent deletion of your account.
The PhonePe team typically processes account deletion requests within 2–3 business days, after verifying your identity.
? Alternative: Email Support (Optional)
You can also request account deletion by emailing PhonePe support directly:
? Email: [email protected]
? Subject: Request for Permanent Account Deletion
? Body: Include your registered mobile number and reason for deletion.
?️ What Happens After Deleting Your PhonePe Account?
Once your account is permanently deleted:
You will no longer be able to access the PhonePe app.
All saved data, including UPI IDs and linked bank accounts, will be removed.
Transaction history and digital records will be permanently deleted as per PhonePe's privacy policy.
? FAQs
? Can I reactivate my PhonePe account after deletion?
No. Once deleted, the account cannot be recovered. You’ll need to register a new account.
? Will my UPI ID be deactivated?
Yes. All associated UPI IDs (e.g., yourname@ybl) will be deactivated permanently.
? Can I delete PhonePe if I still have wallet balance?
No. You must withdraw or transfer the wallet balance before initiating deletion.
? Final Thoughts
Deleting your PhonePe account is a straightforward process, but one that should be done carefully. Ensure you back up necessary records and settle all transactions beforehand.
By following the steps outlined above, you can confidently delete your PhonePe account permanently and move forward with your digital payments as you see fit.
