Is eMerchantBroker a Safe Option for High-Risk Merchant Processing? A Detailed Analysis

In the bustling world of online business, finding a reliable payment processor can be challenging, especially if your business operates in a high-risk industry. For businesses categorized as high-risk—such as those in online gambling, adult entertainment, Tobacco, Fantasy Sports, Forex, E-cigarettes, and tech support sectors – traditional merchant processors often shy away due to perceived risks. This is where specialized services like eMerchantBroker (EMB) come into play. But the question remains: is eMerchantBroker a safe and effective option for high risk merchant payment processing? In this detailed analysis, we’ll delve into EMB’s offerings, security features, trustworthiness, customer support, and more to help you make an informed decision. Read on.

Company Overview

Founded in 2011, eMerchantBroker has carved out a niche for itself in the world of high risk merchant payment processing. Unlike conventional payment processors that might steer clear of businesses with higher risk profiles, EMB specializes in offering tailored solutions for those very sectors. Their service portfolio includes credit card processing, chargeback management, and fraud prevention, among others. With a focus on high-risk industries, EMB has positioned itself as a go-to provider for businesses that might otherwise struggle to secure payment processing services.

Security Features

When it comes to payment processing, security is paramount. High-risk industries, in particular, need robust measures to protect both their own operations and their customers’ sensitive data. eMerchantBroker understands this necessity and has implemented several security features to safeguard transactions.

PCI DSS Compliance: EMB ensures that all its payment processing solutions adhere to the Payment Card Industry Data Security Standard (PCI DSS). This compliance is crucial for maintaining the integrity of payment data and protecting against data breaches.
Advanced Fraud Prevention Tools: EMB incorporates advanced fraud detection tools to monitor transactions in real-time. This includes machine learning algorithms and predictive analytics that identify and mitigate fraudulent activity before it impacts your business.
Encryption Technology: Data encryption is a cornerstone of secure payment processing. EMB utilizes robust encryption protocols to protect transaction data, ensuring that sensitive information remains confidential throughout the payment process.
Secure Payment Gateway: EMB’s payment gateway is designed with top-notch security features to facilitate safe transactions. This includes tokenization, which replaces sensitive card information with a unique identifier to reduce the risk of data theft.

Trust and Reliability

When selecting a payment processor, trust and reliability are critical factors. eMerchantBroker’s reputation in the industry provides a solid foundation for businesses considering their services.

Industry Reputation: eMerchantBroker has established a positive reputation within the high risk merchant processing community. Client testimonials and industry reviews often highlight their specialized services and effective solutions for high-risk businesses.
Transparent Fee Structure: One of the hallmarks of EMB’s reliability is its transparent fee structure. High-risk businesses often face hidden fees or unexpected costs with other processors, but EMB is known for providing clear and upfront information about fees and charges.
Long-Term Partnerships: EMB’s longevity and continued success in the industry reflect its ability to build and maintain long-term relationships with clients. Many businesses have turned to EMB for their ongoing payment processing needs, underscoring the company’s reliability.

Customer Support

Exceptional customer support can make a significant difference in your experience with a payment processor, especially for high risk merchant payment processing businesses where issues may arise more frequently.

On & off Customer Service: eMerchantBroker customer service as report by some of its customer, seems on & off. A few people did not like it marked it as not so good. .
Dedicated Account Managers: EMB provides dedicated account managers who understand the specific needs of high-risk businesses. These managers offer personalized support and guidance, helping to navigate the complexities of payment processing.
Comprehensive Support Resources: In addition to direct support, EMB offers a range of resources including FAQs, knowledge bases, and guides. These resources are designed to help businesses troubleshoot common issues and better understand their payment processing solutions.

Pros and Cons

To provide a balanced view, let’s weigh the pros and cons of using eMerchantBroker for high risk merchant processing.

Pros:

Specialized for High-Risk Industries: EMB’s focus on high-risk sectors means they are well-equipped to handle the unique challenges and requirements of these industries.
Strong Security Measures: With robust security features including PCI DSS compliance and advanced fraud prevention, EMB prioritizes the protection of your business and customer data.
Transparent Fees: EMB’s clear fee structure helps businesses avoid unexpected costs and budget more effectively.

Cons:

Higher Fees for High-Risk Industries: While EMB is transparent about fees, businesses in high-risk sectors may still face higher costs compared to standard processors. This is due to the increased risk associated with these industries.
Complex Application Process: The application process for high-risk businesses can be more rigorous and time-consuming as per google reviews. This may be a barrier for some businesses seeking quicker solutions.

Final Words

In the high risk merchant processing account landscape, eMerchantBroker (EMB) offers specialized services tailored to industries often overlooked by traditional processors. With a strong focus on security, transparent fees, and dedicated support, EMB presents a viable option for businesses facing payment processing challenges due to their high-risk profiles. However, potential downsides such as higher fees and a more complex application process should be considered. Ultimately, It is advisable to conduct thorough research and evaluate how well EMB’s offerings align with your business requirements before making a decision.